We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Ticks the Season!

We know: no one wants to hear about ticks. They are foul, disturbing and spread diseases; this is precisely why you should be arming your pet against them.

What is a tick?

Ticks are external parasites that can cause discomfort to your pet and also severe disease. There are about 850 tick species, some of which are capable of transmitting diseases such as Lyme disease, Ehrlichia, and Rocky Mountain Spotted Fever. Ticks start to come out as soon as the temperature gets above 4 degrees Celsius.

What do I do if I find a tick on my pet?

Though ticks are more commonly seen on dogs, it is possible for cats to get infected. If you find a tick on your pet, do not use your hands. There are two different ways to remove ticks from your pet. The first option is by using tweezers. Try to get as close as you possibly can to your pet’s skin. Gently pull the tick upwards, adding pressure until the tick lets you pull it away from the skin. Dispose of the tick by killing it with rubbing alcohol, or just flushing it down the toilet. The second option is to use a tick twister. Just like the tweezers, gently pull upwards until the ticks let you pull it away from the skin. Most importantly, consult with your veterinarian if you detect ticks on your pet. Your veterinarian will help you prevent future infestation by recommending proper treatment.

How can I prevent ticks?

There are many easy and effective tick control products. A monthly chewable tablet, known as Nexgard will kill ticks quickly and effectively, and continue protecting your pet from a flea and tick infestation for a full 30 days. Generally, these chews are given from April through November. There is a topical option, which is applied directly to the skin, usually between the shoulder blades or behind the neck. There is also a tablet that lasts three months.

It is important to do a regular tick check for your pet during tick season. Brush your fingers through the fur, while applying enough pressure to feel any small bumps. Be sure to check between the toes, behind the ears, under armpits and around the tail and head area. Ticks can be found anywhere, even if your dog does not go into wooded or grassy areas since they are falling off birds such as robins and Canada geese. Try to keep your lawn mowed since long grass can provide a breeding ground for ticks. Be sure to check yourselves too after walks to make sure you didn’t pick up a tick.

Written by Centretown Veterinary Hospital


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Tuesday, May 19, 2020

1. We are currently operating a “closed reception” policy to protect our clients and staff. Once you arrive, please remain in your vehicle and use your cell phone to call us at 613-567-0500.

2. We can now see all cases by appointment only.

3. We are still OPEN with the following hours: Monday to Thursday 8:00 am - 6:00 pm and Friday 8:00 am - 5:00 pm. We will be closed on Saturday for now.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Centretown Veterinary Hospital